Summary: 7e77bet never sells your information. Your data is used solely to improve our services and meet legal obligations. You can view, correct, or request deletion of your information at any time.
1. Introduction
7e77bet ("we", "us", or "the platform") operates an online betting and gaming service for users in Bangladesh. We believe protecting every user's privacy is a fundamental responsibility.
This Privacy Policy applies to the 7e77bet website, mobile application, and all related services. By using 7e77bet, you consent to the collection and use of your information as described in this policy.
Our services are strictly for users aged 18 and above. If we become aware that a minor's data has been collected, we will arrange for its immediate deletion.
2. What Data We Collect
7e77bet only collects the data necessary to provide its services. The table below details the types of data collected and the purpose of each.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification & Age Confirmation |
| Contact Information | Phone number, email address | Account Registration & Notifications |
| Financial Information | Mobile Pay/Nagad/Rocket number, transaction history | Processing Deposits & Withdrawals |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Usage Data | Betting history, game preferences, session duration | Service Improvement & Personalization |
| Communication Records | Support chat and email messages | Troubleshooting & Service Improvement |
7e77bet never stores your full payment card number or bank password. Never share your mobile banking PIN or OTP with us.
3. How We Collect Information
7e77bet collects information in several ways. Each method is described in detail below:
- Direct Registration: Information you provide when opening an account.
- Identity Verification: Documents uploaded during the KYC process.
- Transaction: Data recorded automatically during deposits and withdrawals.
- Cookies & Tracking: Technical data collected while browsing the website and app.
- Support Interactions: Information provided when contacting us via live chat or email.
- Third-Party Verification: Through an authorized service provider for identity verification.
4. How We Use Your Information
7e77bet uses collected data solely for the purposes listed below. We are equally transparent about the purposes for which your data is never used.
- To create and manage your account.
- To process deposits and withdrawals.
- For identity verification and fraud prevention.
- To personalize your gaming experience.
- To send you promotional offers and important updates.
- To provide customer support and resolve complaints.
- To fulfill legal and regulatory obligations.
- For platform security and technical development.
What We Don't Do: 7e77bet does not sell your data to advertisers, does not allow third parties to use your information to target you, and does not send any marketing messages without your consent.
6. Data Security Measures
7e77bet uses industry-leading technology and practices to protect your data. Our security measures are detailed below:
256-bit SSL Encryption
All data transmissions are secured with bank-level encryption.
Secure Servers
Data is stored exclusively on access-controlled, secure servers.
Access Control
Only authorized personnel may access your information on a need-to-know basis.
Real-Time Monitoring
24/7 monitoring to detect suspicious activity.
Regular Audits
Regular system audits conducted by third-party security experts.
Staff Training
All staff receive regular training on data protection.
In the event of a data breach, 7e77bet will notify affected users and inform the relevant authorities within the legally required timeframe.
7. Cookie Policy
7e77bet uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience.
- Essential Cookies: Essential for login and session management. These cannot be disabled.
- Performance Cookies: Monitors site speed and performance.
- Functional Cookies: Remembers your language preferences and settings.
- Analytics Cookies: Helps us improve our services by analyzing which pages are visited most.
You can manage cookies through your browser settings, though disabling certain cookies may affect some features of the platform.
8. Your Data Rights
You have a number of important rights regarding your data at 7e77bet. We respect these rights and make every effort to respond as promptly as possible.
Right to Access
The right to know what personal data we hold about you.
Right to Rectification
The right to have inaccurate or outdated information corrected.
Right to Erasure
The right to request deletion of your information under certain circumstances.
Right to Object
The right to object to the use of your information for specific purposes.
Right to Portability
The right to receive a copy of your information and transfer it to another service.
Right to Restrict Processing
Request to restrict the processing of your data under certain circumstances.
To exercise any of these rights, email us at support@7e77bet.click. We typically respond within 7 business days. In some cases, legal obligations may prevent us from deleting certain data.
9. Data Retention Period
7e77bet does not retain any data longer than necessary. Retention periods are determined based on the type of data and applicable legal requirements.
- Account Information: For the duration of the active account and 5 years after closure.
- Transaction Records: Up to 7 years as required by legal obligations.
- Support Contact: Up to 3 years after issue resolution.
- Cookies Data: Session cookies are deleted when you close your browser; persistent cookies last up to 2 years.
- Marketing Preferences: Until you unsubscribe or request otherwise.
10. Protection of Minors' Data
7e77bet's services are intended solely for users aged 18 and above. We do not knowingly collect data from minors.
If we become aware that a minor has registered on our platform, we will:
- We will immediately close that account.
- We will delete all collected data.
- We will not process any transactions or pay out any winnings associated with that account.
If you believe your child is using 7e77bet, please contact us at support@7e77bet.click. We will take prompt action.
11. Changes to the Privacy Policy
7e77bet may update this Privacy Policy from time to time. For significant changes, we will post a notice on the platform and, where possible, notify you by email.
The date of each update will be shown at the top of the page as "Last Updated." Continued use of the platform after any policy change constitutes acceptance of the updated policy.
12. Contact & Complaints
For any privacy-related questions, concerns, or complaints, please get in touch with us:
- Email: support@7e77bet.click
- Live Chat: Available 24/7 on the platform
- Response Time: Usually within 24 hours
When submitting a data request, please include your account ID and registered phone number so we can verify your identity quickly.
Why Your Data Is Safe at 7e77bet
The Core Pillars of Our Data Protection
Your data is protected with 256-bit encryption at every step — from transmission to storage. Hackers won't be able to intercept anything along the way.
7e77bet's policy is clear — your personal data is never sold or rented to any third party.
You can request to view, correct, or delete your data at any time. We respond as promptly as possible.
7e77bet collects only the data required to deliver its services. No unnecessary information is requested.
Everything we do and don't do is clearly stated in this policy. No hidden terms.
For any questions about data privacy, our Bengali support team is always available.